Mesop is committed to protecting the privacy of any information provided by our customers and we will take all reasonable steps to ensure that any personal information collected by us is minimal, correct and secure. Except where otherwise clearly stated, we will treat your personal information as private. If you have any queries, please do not hesitate to contact us.

USE OF YOUR PERSONAL INFORMATION

By subscribing to our mailing list, you consent to your personal information being used by Mesop for compiling its customer database and for marketing purposes. We will only ask for information which will help us with this process. Your information may be used for the purpose of introducing other products that we believe might be of interest to you. If you do not wish to receive such communications you may opt out by selecting the “unsubscribe” option available on our website. You can also unsubscribe in writing to Customer Service or by contacting us on + 61 (03) 9411 0309.

We do not store credit card details or sensitive information. We do not sell, rent or lease personal information to any third party. Mesop uses the industry standard Secure Sockets Layer (SSL) protocol, which encrypts information as it is transmitted over the internet. This encryption scrambles details such as credit card numbers, billing details and delivery addresses so that other computers are unable to decipher the information, ensuring privacy and security. To ensure you are accessing a secure server, look for the unbroken key or closed lock symbol located either at the bottom left or top right of your browser window. If it appears, then SSL is active. You can double-check by looking at the URL. If SSL is active, then the first characters of the URL will read ‘https’ rather than just ‘http.’ It is important for you to protect against unauthorised access to your password and your computer.

We may use your personal information for the following purposes:
To help us process your order.
To ensure our site is relevant to your needs.
To deliver services, such as newsletters, event information, and fashion updates.
To help us create and publish content most relevant to you.
To allow you access to limited-entry areas of our site as appropriate.
To provide you with an experience that most suits your needs.

ACCESSING YOUR INFORMATION

Personal information provided by you online can be viewed and changed if the information provided is incorrect or out of date. If you have any questions about accessing your personal information, please contact us. Our information policy means you can access all the information you have provided to us online and make any necessary changes. You can also request to view your information in writing to Mesop Customer Service or by contacting us on + 61 (03) 9411 0309 or email online@mesop.com.

YOUR RIGHTS

While information is sought from you for the sole purpose of improving our service levels, you have the right to either refuse to provide details about yourself or remain anonymous. However, some of our services can only be provided if we have certain information. If you are not completely satisfied with anything set out in this privacy policy, you are entitled to either query this practice or lodge a complaint with our Privacy Officer or the Office of the Privacy Commissioner. All such enquiries or complaints will be handled with impartiality and discretion.

USE OF “COOKIES”

Cookies are pieces of information that a web site can transfer to an individual’s hard drive for record keeping. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. Cookies are primarily used by us to save you time when accessing our Internet sit by telling your web server that you have returned to a specific page. This simplifies the process of providing our service on our Internet site to you. Cookies are frequently used by most major web sites, and most Internet browsers are pre-set to accept cookies. You can adjust your Internet browser to disable cookies, but we may not be able to provide you all the services you require on our web site if you do so.

PRIVACY NOTICE

The information, documents, and graphics published on this Internet site are and remain the sole property of Mesop Australia Pty Ltd ACN 117 868 747 (“Mesop”). Permission to print or otherwise distribute all or a portion of the information or documents appearing on this Internet site is allowed, provided that:
1) a legend is affixed to any copies printed or distributed so that it is clear that the information contained therein is the sole property of Mesop;
(2) the copyright notice “Copyright © 2013 Mesop Australian Pty Ltd” appears on all copies;
(3) the use of the information is for non-commercial or personal use only;
(4) the information is not modified in any manner;
(5) and no graphics from this Internet site are used or reproduced.